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FAQs

Here are some common questions people have when it comes to counselling and what I have to offer.

Hopefully, this helps you navigate and answer some questions you may have.

What does your style of Counselling look like?

A: My style is a client-centred approach, in which I believe the client has the answers within themselves, where they may have lost it along the way.  I will be your guide and together we can uncover and process what lies beneath.

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What type of therapies do I use? Simple answer, a combination of therapeutic approaches based on your individual need.

What can I expect in a Counselling 
session?

A: New clients are welcome to book a complimentary 15-minute Discovery Call so we can determine whether working together feels like a good fit.

Most counsellors have specialised areas they work in and have a list of referrals if they think a different counsellor would be a better fit. In the first session, we will get to know your background and how and why you decided to come to counselling. In this, we will explore your goal and different therapies and approaches that could help. Again, you're in the driver's seat, and we are working together as a team; therefore, honesty, self-responsibility and willingness are important.

Can I cancel or reschedule my appointment?

A: Yes! Click HERE for a step by step instructions. You can always email me to change an appointment or cancel within the policy agreement. There may be a fee if no show/ Canceled outside the timeframe policy agreement.

Are counselling sessions covered by insurance?

A: Veronica is an MPCC and a member of the Canadian Professional Counsellors Association, as well as CCPCP (Canadian College of Professional Counsellors & Psychotherapists). Some extended-health plans reimburse services provided by CPCA members; however, coverage depends entirely on your individual policy. Please contact your insurer before booking and ask whether services are eligible. Receipts are provided for you to submit when applicable.​

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The following list includes insurance providers who have been approved for CPCA members' claims for mental health services/ Clinical Counselling.  Approval of services and amount of remuneration may be determined by the insurance company based on the provider's qualifications and the terms of the client's coverage.

  • Pacific Blue Cross

  • Pacific Life

  • Sunlife

  • Great West Life

  • Manulife

  • Victim Services and other providers

Can you Coach and/ or be my Counsellor if I live outside of Canada?

A: Yes; however, you will not be covered and will have to pay without coverage. You must be confirmed based on location and applicable professional requirements.

What is the difference between Coaching and Counselling?

A: Coaching is going from where you are now forward, whereas Counselling takes you back to where it may have started in your past. Using a combination of Coaching and Counselling helps the full spectrum of helping you.

How long does Counselling last?

A: Sessions are 50min. minimum and there are extended sessions. How long the Counselling lasts is very individual. That being said the common therapy sessions in accordance to some can be between 6-12 sessions. However, this is usually based on the insurance provider, as well as a brief therapy session, and not you as an individual. You can not put a time limit on grief or growth. This is up to you individually. 

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When you have completed a goal or counselling session, this is where you could take a moment and really look at your amazing growth. Either you may end therapy or the counsellor for any reason. 

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